Wheelchair Assistance
Dignified support for elderly and limited-mobility pilgrims — from the aircraft door to your hotel room, with wheelchair space in every vehicle type.
Care for Every Guest of Allah
Wheelchair assistance, chilled ZamZam, refreshments and personalized support — hospitality beyond transportation.
Hospitality Extras
Little Courtesies, Enormous Comfort
Every service below can be added to any Rawdah Travel journey — airport transfers, inter-city routes or Ziyarat tours.
Chilled ZamZam Service
The blessing of ZamZam, served chilled and handled with the utmost respect — complimentary on all premium transfers and tours.
Premium Refreshments
Curated artisanal snacks, chilled beverages and traditional dates served throughout your journey in Rawdah Travel luxury vehicles.
Multilingual Umrah Guides
Expert male and female guides fluent in English, Urdu, Arabic, Hindi, Indonesian, Malayalam, Tamil and Malaysian.
Certified Child Seats
Your family's safety first — premium, sanitized ISOFIX child safety seats for all ages, installed before pickup.
Family Photography
Capture your spiritual milestones with professional DSLR sessions at the holy sites of Makkah and Madinah.
Personalized Gift Baskets
Curated baskets of premium dates, luxury prayer mats and oud perfumes — customized for any occasion.
Airport Flower Greetings
Begin your pilgrimage with a warm welcome — chauffeurs greeting you at arrivals with fresh, hand-picked bouquets.
Personalized Assistance
A Journey Shaped Around You
Tell us about your family once, and every subsequent journey reflects it — the grandmother who needs a steady arm, the toddler's seat already installed, the thermal flask refilled, the preferred prayer stops on the highway. Our ground teams in Makkah and Madinah coordinate your full itinerary with your hotel, so support meets you wherever you are.
- Dedicated Guest Coordinator. One point of contact for your whole journey.
- Hotel & Haram Coordination. We align pickups with prayers and mealtimes.
- On-Request Errands. Traditional Hijazi meals delivered en route, dates-market stops and more.
ZamZam Delivery
The Water of Journey's End
Every pilgrim leaves the Kingdom wishing to carry ZamZam home. Our team arranges factory-sealed 5L ZamZam supplies for your departure — delivered to your hotel, packed for airline check-in and ready for the journey home.
- Hotel Delivery in Makkah & MadinahScheduled around your departure, never your nap.
- Chilled On BoardFree bottled ZamZam in every premium vehicle, every ride.
- Respectful HandlingCarried and stored with the reverence this water deserves.
Request Support
Tell Us What You Need
Wheelchair support, ZamZam for the journey home, a guide in your language — describe your needs and we will confirm arrangements within the hour.